Shipping policy

At Lumora, the goal is to ensure your order reaches you safely and on time. Below is everything you need to know about our UK shipping process.

Processing Time

All orders are processed within 1–2 business days (Monday to Friday). Orders placed on weekends or public holidays will be processed on the next working day.

UK Shipping

We offer free standard shipping across the UK.

  • Estimated delivery time: 3-5 business days from the date of dispatch

  • Courier services: Shipments are handled by trusted delivery partners for secure and trackable delivery

  • Tracking information: Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking details

Please note that shipping times may vary slightly during high-demand periods due to courier capacity or unforeseen delays.

Shipping Charges

There are no shipping fees on any UK orders — no minimum spend required.

Delivery Address Accuracy

Please double-check your delivery address at checkout. Lumora cannot be held responsible for orders delayed or lost due to incorrect or incomplete address details.

Missed or Delayed Deliveries

Check your tracking link for updates if your package hasn’t arrived within the estimated timeframe. Still no progress? Contact us at info@lumorabag.co.uk, and we’ll assist promptly.

Contact Us

For any questions about shipping, tracking, or delivery times, feel free to reach out:
📩 Email: info@lumorabag.co.uk